Refund Policy

A remedy is considered only for a verified fulfillment or product problem: we review refund or replacement requests solely for merchandise received damaged, defective, incorrect, or materially inconsistent with the listing. The issue must be reported no later than 30 days after delivery. A return is not available simply because an order is no longer wanted, was selected by mistake, or does not suit a personal preference.

The review cannot begin until the required order evidence is supplied: provide the order number and checkout email together with a detailed explanation and legible photographs or video showing the item and, where useful, the package and label. Wait for written authorization before returning anything. Items sent without approval can be rejected and may be impossible to retrieve.

Once documentation is complete, the possible outcomes are assessed this way: eligibility is determined after the evidence is reviewed, and further documentation may be requested. An approved case may result in a replacement, subject to availability, or a refund appropriate to the verified issue. A refund is directed to the original payment method; bank or provider processing controls the date it is posted.

Email: alanmilessi10@gmail.com
Mailing address: 2341 Baltic Ave, Virginia Beach, Virginia, 23451, United States
Phone: (757) 701-2174